bd 999 Terms and Conditions

These terms and conditions ("Terms") apply to the bd 999 platform and all its services. As a user, you are requested to read and understand these Terms in full. To learn about how we handle privacy-related matters, please read our Privacy Policy.

Certain words and phrases used in this document have specific meanings, which are clarified below:

1.1 Definitions

• "Platform" refers to bd 999's website, mobile application, and all digital services.
• "User" or "Member" refers to any person who holds a registered account on bd 999.
• "Service" refers to casino games, sports betting, live casino, and all entertainment activities offered by bd 999.
• "Bonus" refers to a welcome bonus, reload bonus, cashback, or any type of promotional reward.
• "Wagering Requirement" refers to the number of times a bet must be placed before a bonus becomes eligible for withdrawal.

1.2 Scope

These Terms apply to all users in Bangladesh. Any person who accesses the bd 999 platform or opens an account is considered to have accepted these Terms. If these Terms are changed, a notice will be posted on the platform and the updated Terms will take effect immediately.

2.1 Age Requirement

All services on bd 999 are for persons aged 21 or above only. At the time of registration, the user confirms that they are at least 21 years old. If a user is found to be under 21, their account will be suspended immediately and all balances in the account may be forfeited.

2.2 Account Creation Requirements

• Each person may open only one account. Creating multiple accounts is strictly prohibited and may result in account cancellation.
• All information provided at the time of registration must be accurate, complete, and up to date.
• The user is responsible for keeping their account login credentials secure. This information must not be shared with anyone else.
• bd 999 may request identity documents or other paperwork at any time to verify an account.
• The account must be used solely for the user's own personal, non-commercial purposes.

2.3 Identity Verification

For deposits, withdrawals, or large transactions, bd 999 may request the necessary documents to confirm a user's identity. If verification is not completed, certain transactions may be temporarily held.

3.1 Deposits

Deposits on the bd 999 platform are currently accepted via the following methods: bKash, Nagad, Rocket, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit amount is ৳300. Deposited funds must come from the user's own registered account — depositing using another person's account or identity is prohibited.

3.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Withdrawal methods are: bKash, Nagad, Rocket, and bank transfer. Before making a withdrawal request, the account must have sufficient funds and any applicable wagering requirements must be met.

3.3 Transaction Security

All financial transactions are secured via SSL encryption. bd 999 will never ask for a password or OTP by phone or email. If any suspicious activity is noticed, please report it to the support team immediately.

Various bonuses and promotional offers are available on bd 999. Each bonus has its own terms, which are described below.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example, depositing ৳1,000 will earn a ৳1,000 bonus, making the total balance ৳2,000. Before withdrawing the bonus, the bonus amount must be wagered 15 times — meaning a total of ৳15,000 must be wagered for a ৳1,000 bonus.

4.2 Other Promotions

• bd 999 Weekly Reload Gift: 30% bonus on deposit, maximum ৳6,000, wagering 18x, minimum deposit ৳300.
• bd 999 Slot Festival Bonus: 50% bonus on deposit, maximum ৳8,000, wagering 20x — for slot games only.
• Friday Cricket Charge: Every Friday, 40% bonus on cricket betting deposits, maximum ৳5,000, wagering 15x.
• Birthday bd 999 Reward: A one-time reward of up to ৳2,000 during the registered birthday month, wagering 10x.
• Refer a Friend, Get bd 999: Up to ৳1,500 reward for a successful referral, wagering 8x.

4.3 General Bonus Terms

• Multiple bonuses cannot be active at the same time.
• A bonus may only be used for the games or services for which it is stated to apply.
• Funds earned from a bonus cannot be withdrawn before the wagering requirement is met.
• bd 999 reserves the right to cancel any bonus if suspicious or fraudulent activity is detected.
• Bonus terms may change at any time. Any changes will be communicated on the platform.

bd 999's VIP program has three tiers: Bronze, Silver, and Gold. Each tier provides cashback at a set rate on the weekly net loss.

• Bronze: Up to 0.5% cashback per week.
• Silver: Up to 1.0% cashback per week.
• Gold: Up to 1.5% cashback per week.

Cashback is calculated based on the total net loss for the week (total losses minus total winnings). Example: if a Silver member's net loss for one week is ৳20,000, the cashback will be ৳20,000 × 1.0% = ৳200.

VIP tier upgrades depend on the user's activity and participation. bd 999 reserves the right to amend VIP terms at any time, and members will be informed of any changes.

6.1 Gaming Services

The bd 999 platform offers various types of games including slots, live casino, baccarat, roulette, Teen Patti, fishing games, and sports betting. Each game has its own rules, which are shown before entering the game.

6.2 Betting Rules

• Once confirmed, a bet cannot be changed or cancelled.
• If a result is uncertain due to a technical error, bd 999 reserves the right to cancel the relevant bet and return the stake.
• bd 999's decision is final in determining the outcome of a match or game.
• Odds in sports betting may change at any time. The odds at the time a bet is confirmed are the ones that apply.

6.3 Prohibited Activities

• Automated betting using software or technology is prohibited.
• Attempting to exploit game weaknesses or bugs is prohibited.
• Disrespectful behaviour towards other players or bd 999 staff is not permitted.
• Collaborative or manipulative betting is strictly prohibited.

bd 999 places the highest importance on protecting users' personal information. Full details of how we collect, store, and use information can be found in our Privacy Policy. The key points are summarised below:

• User information is used only for providing the service, verifying identity, and ensuring security.
• All personal information is stored securely via SSL encryption.
• Personal information is not shared with third parties except where required by law.
• Users may request to update, change, or delete their information.

bd 999's Android (APK) and iOS mobile applications are available through official channels. All provisions of these Terms also apply to use of the app. To keep your account access through the app secure, keep your device secure and do not share your login credentials with anyone else.

• It is the user's responsibility to ensure the security of their device while using the app.
• Any technical issues with the app must be reported to the support team immediately.
• Bets and transactions made through the app are governed by the same rules as the website.

bd 999 provides customer support in Bengali and English via live chat and email, 24 hours a day, 7 days a week. For general questions, visit our FAQ section — you will find answers to the most common topics there.

• Live Chat: Immediate assistance is available directly through the platform.
• Email Support: You can send detailed queries via email.
• Support will never ask for a password or OTP by phone or email.

bd 999 may suspend or permanently close an account without prior notice for any of the following reasons:

• Violation of any provision of these Terms.
• Registering with false information or concealing identity.
• Evidence of misuse of bonuses or services.
• Creating multiple accounts.
• Detection of fraudulent or suspicious financial activity.
• Account closure required by court order or government directive.

Users may also close their account at any time by notifying the support team via live chat or email.

bd 999 supports responsible gaming. We believe that gaming for entertainment stays healthy only when it remains under control. Read our Responsible Gaming Guide to learn how to use voluntary deposit limits, time limits, or self-exclusion features.

• Users may set daily, weekly, or monthly deposit limits for themselves.
• An option is available to temporarily close an account for a set period if needed.
• If you feel you have a gambling problem, seeking professional help is advised.
• The 21+ age limit is strictly enforced.

bd 999 always strives to maintain service quality, but we are not liable in the following situations:

• Issues caused by internet disconnection or the user's device.
• Login credentials being exposed due to the user's own carelessness.
• Delays or issues arising from third-party services (such as payment gateways).
• Temporary service disruption due to unforeseen technical errors.

For any dispute or complaint, bd 999 will make every effort to reach a resolution in a cooperative manner.

bd 999 reserves the right to amend these Terms at any time. When changes are made, the update date will be revised, and users will be notified through the platform for significant changes. Continued use of the service after updated Terms are published will be considered acceptance of the updated Terms.

It is therefore advised to visit this page regularly to stay up to date with the latest Terms.

These Terms and any disputes relating to the use of bd 999 services will be governed by applicable law. Resolution through negotiation is preferred for any dispute. If a resolution cannot be reached through negotiation, appropriate legal action will be taken.